Reference

Terms and Conditions That Apply to Your 1000bet Account

These terms set out exactly what you agree to when you open and use a 1000bet account, including how deposits through bKash, Nagad, and Rocket are handled, what your account wallet can and cannot do, and which regions are eligible to access our services…

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and wallet conditionsRegional access and local lawAccount suspension policy
1000bet Terms and Conditions That Apply to Your 1000bet Account
REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been affected by an error, our support team is available to help. Raise your concern through the channel that works for your situation — we aim to respond with a clear answer, not a copy-paste reply.

Live Chat Open the chat widget from any page in your account area. Describe your terms-related concern and we will connect you to an agent who can review your account directly.
Email Support Write to our support address for detailed queries about account suspensions, wallet matching rules, or eligibility questions. Include your account ID for a faster response.
Help Centre Our help section covers the most common terms questions — account limits, bKash deposit confirmation steps, and what happens when a Nagad transfer is pending.
HOW WE HANDLE ACCOUNTS

Account Security and Policy Commitments

We keep your account data and wallet details secure using standard encryption practices. Your bKash, Nagad, and Rocket transaction records are retained as part of your account history, which you can review in your wallet activity log. We do not share your payment details with third parties outside of what is required to process a transaction.

Data Retention

Your account and transaction records — including every bKash, Nagad, and Rocket deposit — are stored for as long as your account remains active and for a period after closure.

Account Security

Each login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.

Cookie and Session Policy

We use session cookies to keep your lobby state and account preferences intact across pages. No personally identifying data is stored in a cookie without your interaction.

Requesting Changes

To update your registered mobile number or wallet details, submit a verified request through live chat or email. Changes to payment-linked details require identity confirmation before they apply.

Questions About These Terms, Answered Directly

These are the questions we hear most often about account terms, wallet rules, and eligibility. If yours is not covered here, live chat is the quickest route to a direct answer.

Your access and eligibility depend on whether our services are permitted under your local law and in your specific region. Using the platform means you confirm that your use is lawful where you are located.

No. Your deposit wallet must be registered in your own name and match the details on your 1000bet account. Deposits from a third-party wallet may be reversed and your account reviewed.

If suspension follows a terms breach, your balance is held pending investigation. If the review clears you, the balance is returned. Accounts closed for serious breaches may have balances withheld.

We publish the updated terms on this page with a revised effective date. Continuing to use your account after that date confirms you accept the changes. Check this page periodically.

No. Each person may hold only one account. Creating multiple accounts to work around limits or access multiple wallets is a breach of these terms and may result in permanent suspension.

Contact support through live chat with your Rocket transaction reference. Our team can trace the payment against the account wallet and apply the balance or escalate to the payments team.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.