What We Collect and Why We Use It
When you create an account, we collect the details you submit — name, email address, phone number and, where required, identity documents for wallet verification. When you deposit through bKash, Nagad or Rocket, we record transaction references to match payments to your account wallet; we do
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not store your mobile banking PIN or full account credentials. We also collect device and browser data automatically — IP address, session timestamps and cookie identifiers — to keep your login secure and detect unusual activity. This data is used strictly to operate your account, process
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your deposits and withdrawals, and respond to support requests. We do not sell your personal data to third parties. We may share limited information with payment processors or regulatory bodies where legally required, but only to the extent necessary. Retention periods depend on the type of
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data: transaction records are held for the period required by applicable financial rules, while inactive account data may be reviewed and purged periodically. Your use of the platform is subject to local law in Bangladesh and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.