Reference

The Rules Behind Your 1000bet Account

This page holds the terms that govern your 1000bet account, from how you register to how wallet activity is recorded. Access depends on your local law and eligible regions, so read this before you open an account from Dhaka or anywhere else in Bangladesh.

Terms apply on sign-upLocal law decides accessWallet activity loggedPolicy questions answered
1000bet The Rules Behind Your 1000bet Account
RAISE A POLICY QUERY

Where to Send Legal Questions

Terms questions are handled by the same support team that looks after your account, so you don't get bounced between departments. Write in from the email or phone number registered on your 1000bet profile and quote your account ID — that lets us pull the record and answer against your actual history rather than a generic reply.

Live chat Open live chat from your logged-in account and mark the topic as terms or policy. The agent can see your wallet history and lobby activity in the same view.
Email Send a written query from your registered address. Email suits disputes and document requests, since the thread stays on record for both sides.
Account ticket Raise a ticket inside the account wallet area. Use it for payout verification or rule disputes where you need a tracked reference number.
DATA AND ACCOUNT CARE

How We Handle Your Account Data

Running a wallet-based lobby means holding some of your data, and the terms explain exactly what. We keep registration details, wallet transaction records through bKash, Nagad, Rocket and Bank Transfer, and a log of lobby activity — enough to verify a payout and settle a dispute. We don't sell that data. Access inside the company is limited to staff who need it for support, verification or compliance checks, and every lookup is logged. Cookies on the site keep your session alive and remember your language and region settings, not your wallet balance.

What we store

Registration details, wallet entries and lobby activity logs. Enough to verify withdrawals and answer disputes, nothing sold on to third parties.

Cookies on site

Session and preference cookies keep you logged in and remember your region setting. They do not hold your balance or payment credentials.

Keeping you secure

Your password stays yours. We send a one-time code to the registered number at login, so a stolen password alone cannot open the wallet.

Records and retention

Transaction records stay while the account is open plus the period local law requires, then they go. Request a copy or correction any time.

Legal Questions We Get Asked

Short answers to the policy questions that come up most from account holders in Bangladesh. If your situation isn't covered here, send the details through live chat and we'll answer against your own account record rather than a general rule.

Access depends on your local law and eligible regions. Check the terms for the country you are in before you register, and contact support if your region is unclear. We do not override local restrictions.

The published terms: eligibility rules, how your account wallet is funded and used, how lobby activity is recorded, and how disputes are raised. They stay in force while the account is active.

Send the request from the email registered on your 1000bet profile and quote your account ID. We confirm it is you, then send what we hold on registration, wallet and lobby history.

Yes. Ask from your registered email and we close the account. Transaction records we are required to keep under local law stay for the stated period, everything else is removed.

Material changes are published on this page and sent to the contact details on your account where they affect you. Continuing to use the account after that means you accept the updated terms.

Raise a ticket in the account wallet area with the transaction reference from bKash, Nagad or Rocket. Support pulls the wallet record, checks it against the lobby log and replies on the same ticket.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.